3. 實時溝通矩陣 - 全渠道接入： ```mermaid graph LR A[網(wǎng)站訪客] --> B{溝通渠道} B --> C[智能客服(7x24)] B --> D[預(yù)約回撥系統(tǒng)] B --> E[視頻會議接入] B --> F[WhatsApp商務(wù)對接] ``` - 對話式AI：部署GPT-4驅(qū)動的上下文感知聊天機器人
2. 實時數(shù)據(jù)看板 - 核心指標(biāo)監(jiān)測： ```sql SELECT DATE(timestamp) AS day, COUNT(DISTINCT session_id) AS sessions, SUM(conversion) AS conversions, ROUND(SUM(revenue)/COUNT(DISTINCT user_id),2) AS ARPU FROM web_analytics GROUP BY 1 ``` - 異常預(yù)警：設(shè)置CTR下降10%自動觸發(fā)警報
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